Santiago de Compostela, mayo 2007

Servicio referencia digital

Recomendaciones de la IFLA para el servicio de referencia digital

http://www.ifla.org/VII/s36/pubs/drg03-s.htm

The Virtual Reference Desk: Facets of Quality for Digital Reference Services. Version 5, June 2003

http://www.vrd.org/facets-06-03.shtml

UCLA Library: Digital Reference Guidelines

http://www.library.ucla.edu/libraries/college/digref/guidelines.htm

Sloan, Bernie, ed. Digital Reference Services: Bibliography. Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign.
http://alexia.lis.uiuc.edu/~b-sloan/digiref.html

Digital Reference Resources

http://vrd.org/pubinfo/proceedings99_bib.shtml

Digital Reference

http://www.teachinglibrarian.org/weblog/blogger.html

ERIC Digest on Libraries

http://www.ericdigests.org/libraries.html

WebJunction

http://www.webjunction.org/do/Navigation;jsessionid=0D0D231F50950193A1DA98B8D4A2F78A?category=11649

QuestionPoint

http://www.questionpoint.org/

ASU Libraries: Aks A Librarian

http://www.asu.edu/lib/help/

The Educator's Reference Desk

http://www.eduref.org/

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